Key responsibilities
Material Control & Availability
- Receive, review, and verify Purchase Order Acknowledgements from suppliers and confirm delivery dates.
- Track supplier deliveries and lead times against confirmed commitments.
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Maintain regular supplier engagement using video calls, phone calls, or face-to-face meetings:
- Weekly contact with the top 20% key suppliers.
- Monthly contact with remaining suppliers.
- Work with suppliers and Buyers to drive lead time improvement initiatives.
- Investigate material shortages and expedite critical items to support production and customer demand.
- Prioritise supplier orders and deliveries to meet urgent or changing business requirements.
- Coordinate closely with Production, Planning, and Sales teams to maintain material availability.
- Manage material transfers between Newquay and Byfleet locations to balance stock levels and operational needs.
- Control free issue materials, including requesting deliveries and ensuring correct allocation.
- Maintain safety stock levels and reorder points in line with planning parameters and demand.
- Manage scrappage and disposal activities in accordance with internal procedures and approval requirements.
- Monitor supplier delivery performance, quality, and responsiveness.
- Maintain supplier KPIs and quarterly supplier scorecards.
- Drive supplier performance improvement actions where agreed performance targets are not met.
ERP Transactions & Data Accuracy
- Place and manage supplier call-offs in line with MRP demand, delivery schedules, and supply agreements.
- Ensure all material movements, call-offs, and adjustments are accurately recorded in the ERP system.
- Investigate and resolve delivery note mismatches and receiving discrepancies.
- Identify, investigate, and resolve pending, blocked, or unposted transactions within the ERP system.
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Maintain accurate material master data, including:
- Stock status.
- Expiry and shelf-life information.
- Lead times.
- MOQ and MCOQ.
- Support continuous improvement of material control processes and ERP transaction accuracy.
Inventory Control, GRNI & Financial Support
- Support month-end and year-end close activities by ensuring accurate GRNI (Goods Received Not Invoiced) balances.
- Investigate missing, delayed, or misaligned goods receipts impacting GRNI.
- Work with Finance, Buyers, and Stores teams to resolve GRNI and receiving-related issues.
- Ensure goods receipts are completed accurately and in a timely manner to support correct supplier invoicing.
Cross-Functional Working
- Work closely with Buyers, Production, Stores, Quality, and Finance teams.
- Provide timely and accurate updates on material availability, delivery risks, and shortages.
- Support structured problem-solving related to supply interruptions or material constraints.
- Escalate material risks impacting production schedules or customer deliveries in a timely and appropriate manner.
Supporting supply chain responsibilities
Training & Team Support
- Participate in cross-functional training and support knowledge sharing where required.
- Provide backup support across other Supply Chain areas as required, including cover during annual leave.
- Support workload peaks and other business-critical activities.
- Participate in audits, reviews, and internal reporting as requested.
Health, Safety & Compliance
- Maintain safe and compliant working practices at all times in line with company health and safety requirements.

